How AI-Powered Chatbots Are Transforming Customer Engagement in Africa
AI-powered chatbots are no longer just a futuristic trend—they are rapidly becoming a cornerstone of modern customer engagement strategies worldwide, ...
Tag: Digital Transformation
AMTEC 2025: Empowering Africa’s Marketing Future Through Data, Technology & Collaboration
Marketing Analytics Africa (MAA) is proud to announce the 2025 edition of its flagship event—the Africa Marketing Technology & E-Commerce ...
How to Use Customer Data to Build Strong Brand Loyalty
In today’s competitive market, brand loyalty is more than just a customer repeatedly purchasing your product—it’s about creating a strong ...
Future-Proof Marketing: Preparing African Brands for Technological Disruption
The African business landscape is evolving at an unprecedented pace. From AI-driven analytics to blockchain-powered transactions, technological advancements are reshaping ...
Building Resilience: Strategies for African Businesses in a Shifting Economy
Sub-Saharan Africa’s economic trajectory has been shaped by significant challenges, including overreliance on volatile commodity prices, governance issues, and slow ...
Case Study: Digital Transformation of a Nigerian Retailer – Jumia’s Journey
Digital transformation is rapidly reshaping the retail landscape in Africa, and Nigeria is at the forefront of this revolution. With ...
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