AI-powered chatbots are no longer just a futuristic trend—they are rapidly becoming a cornerstone of modern customer engagement strategies worldwide, and Africa is no exception. Globally, the chatbot market is projected to grow from $15.57 billion in 2025 to $46.64 billion by 2029, reflecting a robust CAGR of 24.53% as...
In a small shop in Nairobi, a woman purchases groceries with a simple scan of her mobile phone. Two thousand kilometers away in Lagos, a farmer receives real-time updates on market prices and weather patterns through a basic smartphone. Meanwhile, in Cape Town, a family resolves their electricity billing dispute...
Artificial Intelligence (AI) is no longer a futuristic concept; it has become a present-day necessity that is reshaping industries worldwide, and Africa is no exception. While some may view AI as a complex or distant technology, the reality is that businesses on the continent—both large and small—can use AI to...
Artificial Intelligence (AI) is no longer a futuristic concept; it is shaping industries worldwide, and marketing is no exception. Globally, AI is driving personalization, efficiency, and scalability in marketing strategies. In Africa, where markets are highly diverse and consumer behaviour is rapidly evolving, AI presents an unparalleled opportunity to overcome...
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